Privacy Policy

Thank you for your interest in our website. Protecting your personal data is very important to us. For this reason, we would like to inform you about how we protect data in our organisation. Naturally we comply with the provisions of the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and other data protection regulations.


This privacy policy applies to the website of JEAN MÜLLER at and to the data collected via this website. The websites of other providers, for example which we include links to, are covered by those providers' data protection information and privacy policies. We accept no liability for the content of these websites.

Please read this privacy policy carefully before you use the JEAN MÜLLER website. In this privacy policy we describe, among other things, how we handle your personal data and how we use cookies. By using the JEAN MÜLLER website, you accept these regulations.

Data protection

JEAN MÜLLER takes the protection of your personal data very seriously. We treat your personal data as confidential and process it in accordance with statutory data protection regulations and this privacy policy.

It is generally possible for you to use our website without providing any personal data. If personal data (for example your name, postal address or e-mail address) are collected on this website, wherever possible we ask you to provide your data on a voluntary basis. We will not pass your data on to third parties without your explicit consent.

The security of your data is our top priority

We have put in place comprehensive technical and operational security measures to protect the data that you provide us with from unauthorised access and abuse.

If your data are processed centrally by JEAN MÜLLER for the purpose of improving our service to our customers or for technical reasons, we take appropriate measures to ensure that the data protection concerns of our customers under the provisions of the General Data Protection Regulation (GDPR) have been taken into consideration. Please note that we put in place all possible measures to ensure the secure transfer of data. However, data transfers over the Internet are not entirely secure. Therefore, we cannot guarantee the security of the data which are transferred to our website.

If we change our privacy policy, we will inform you about the changes on this page. This allows you to find out at any time about the information we collect and how we use it.


The company responsible for processing the personal data of visitors to our website is:

Rainer Berthold,
Stefan Gutting
Jean Müller GmbH
Elektrotechnische Fabrik
H.J.-Müller-Straße 7
65343 Eltville am Rhein

and its subsidiaries and any associated companies.


The website is provided by JEAN MÜLLER and by VISTEC Internet Service GmbH as the technical service provider on our behalf and in accordance with our specifications.

What are personal data (under the terms of Article 4 of the GDPR)?

"Personal data" are any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Use of data for the intended purpose

We adhere to the principle of using data for their intended purpose. We collect, process and store your personal data only for the purposes for which you provide them to us. We do not pass your personal data on to third parties without your explicit consent, unless we need to do this for the provision of a service or the performance of a contract. We also only transfer data to state institutions and public bodies that are entitled to receive the information as part of our legal obligation to provide information or if we are required to provide it under the terms of a court judgement.

In addition, we take data protection within our company very seriously. Our employees and the service providers that we use are bound to secrecy and obliged to comply with the provisions of data protection legislation.

What information do we collect? How do we use it?

Personal data that we receive directly from you

We collect personal data from this website and subsequently store them, if you make them available to us voluntarily, for example as part of a registration process, by filling out forms or by sending e-mails. We use these data for the specified purposes or the purposes resulting from the enquiry. We use the data only for our own advertising purposes (including recommendations). We also use the personal data you provide for marketing and market research purposes, for customer service and for contacting you. In order to meet certain requirements, it may be necessary for us to pass your personal data to companies that we use for the provision of a service or the performance of a contract. These include transport companies and other service providers.

Contact forms

If you send us enquiries using a contact form, we will save the information that you enter in the form, including your contact details, for the purpose of processing your enquiry and answering any subsequent questions. We will not pass these data on without your consent.

Newsletter data

If you would like to receive the newsletter that is available from our website, we require your e-mail address. As we would like to address you personally, we also ask for your surname and title. We use these data exclusively for the purpose of sending the information you have requested. You can at any time withdraw your consent to your data and your e-mail address being stored and used to send the newsletter, for example by clicking on the Unsubscribe link in the newsletter.

We use the CleverReach newsletter service to send our newsletter (Cleverreach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany). Cleverreach is a member of the Certified Senders Alliance. We transfer your name and e-mail address to CleverReach only for the purpose of sending the newsletter. CleverReach stores your data in such a way that other customers of CleverReach and third parties cannot access them. You will find more information in the CleverReach privacy policy.

By using the registration form on this website, you agree to your data being processed by CleverReach as described here.

Use of Google reCAPTCHA

To protect the orders that you place using web forms, JEAN MÜLLER uses the reCAPTCHA service provided by Google Inc. (Google). The question is used to determine whether the data has been entered by a person or by an automated program. This involves the IP address and, if necessary, other data required by Google for the reCAPTCHA service being sent to Google. For this purpose the data you enter are transferred to and processed by Google. By using reCAPTCHA, you agree that the data you have entered can be used for the purpose of digitising old texts. If IP anonymisation is enabled on this website, Google will instead truncate your IP address in advance in the member states of the European Union or in other signatory states to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Google will use this information to evaluate your use of the service on behalf of the website operator. The IP address transferred by your browser for reCAPTCHA will not be combined with other data from Google. Any provisions in Google's privacy policy which differ from those of this privacy policy apply to these data. You can find more information about Google's privacy policy at:

Personal information that we automatically collect via this website

Every time you visit the JEAN MÜLLER website or receive an e-mail and click on a link in it, JEAN MÜLLER automatically collects certain information about you, regardless of whether or not you use our services.

When you access this website, JEAN MÜLLER stores only a truncated version of the IP address of the computer making the request and details of the website that you are visiting us from. During your visit, the access date, the file name you requested, the URL, the HTTP response code, the access status, the access duration and the number of bytes transferred during the connection are stored. We use this information exclusively for statistical purposes and the individual user remains anonymous. Systems supplied by Matoma Internet Consulting GmbH and LiveZilla GmbH collect and store data from this website for marketing and optimisation purposes. Usage profiles are created under a pseudonym on the basis of this data. Cookies can be used for this purpose. They allow the web browser to be recognised. The data collected by the Matoma and LiveZilla systems are not used to identify visitors to this website personally without the specific consent of the people in question and are not combined with personal data via the bearer of the pseudonym. You can object at any time to your data being collected and stored in future. If visitors to this website do not allow cookies to be stored on their computer, for technical reasons they must object to their data being collected and stored every time they visit the website. JEAN MÜLLER automatically stores information in server log files that your browser automatically sends to us. This information includes:

  • Browser type and version
  • Operating system
  • Referrer URL
  • IP address
  • Host name of the computer accessing the site
  • Time of the server request

It is not possible to identify you personally using this information.

Use of Matomo

Data are collected and stored on this website by the web analysis software Matomo (, a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo") on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes under the terms of Article 6(1) of the GDPR. Pseudonymised usage profiles can be created and evaluated on the basis of this data for the same purposes. Cookies can be used for doing this. These are small text files that are stored locally in the cache of the visitor's browser. Among other things, cookies allow the web browser to be recognised. The data collected by Matomo (including your pseudonymised IP address) are processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to identify visitors to this website and is not combined with personal data via the bearer of the pseudonym.

If you do not agree to the data from your visit being stored and evaluated, you can object to the storage and use of your data afterwards with a simple click of the mouse. In this case an opt-out cookie is stored in your browser which results in Matomo not collecting any session data. Please note that deleting all your cookies will lead to the opt-out cookie also being deleted and you will have to reactivate it.

Use of LiveZilla

On our website we use components from LiveZilla GmbH, Ekkehardstrasse 10, 78224 Singen, Germany. Every time our website is accessed, these components collect and store data for the purposes of web analysis and operating the live chat system. On the basis of this data, usage profiles can be created under a pseudonym by the use of cookies. These usage profiles allow visitor behaviour and the operation of the live chat system to be analysed and can be evaluated for the purposes of improving our website and designing it to meet the visitors' needs.

Use of YouTube components in privacy-enhanced mode

On our website we use components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company that is part of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. For this purpose, we use the YouTube privacy-enhanced mode option. When you open a page with an embedded video, a connection is created to the YouTube servers and the content is displayed on the web page by sending a message to your browser. According to YouTube, in privacy-enhanced mode data and, in particular, details of which of our webpages you have visited are only sent to the YouTube Server if you watch the video. If you are logged on to YouTube at the same time, the information is assigned to your YouTube account. You can prevent this from happening by logging out of your account before you visit our website. More information about YouTube's privacy policy is provided by Google under the following link:

Use of social media plugins

Our website uses plugins from various social media networks. These services are provided by the following companies (referred to as the "providers): 

Description of the plugin
Data protection information


Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA


XING SE, Dammtorstraße 30, 20354 Hamburg



YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA

If you visit a page on our website that contains one of these plugins, your browser will create a direct connection with the provider's servers. The content of the plugin is sent by the providers directly to your browser, which integrates it into the page. Integrating the plugins informs the providers that your browser has accessed the relevant page on our website, even if you do not have a profile on the social network in question or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server belonging to the provider in the USA and stored there.

If you are logged in to one of the social networks, the provider can assign your visit to our website to your profile. As part of this technical process, the provider obtains information about which specific page of our website you are visiting. This information is collected via the provider's components and assigned by the provider to your account. If you interact with plugins, for example by clicking on the "Like" or "Share" button, this information is also sent directly to one of the provider's servers and stored there. The information is also published on the social network and displayed to your contacts.

The provider's privacy policy contains information about the purpose and scope of the data collection and about the processing and use of the data by the provider and its rights and settings in this respect for the protection of your privacy.

If you do not want one or more of the providers to directly assign the data collected via our website to your profile on the social network in question, you must log out of the network before visiting our website. Add-ons enable you to prevent the plugins from being loaded, for example the Facebook blocker will block Facebook plugins (



Our website uses cookies. They do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user friendly, effective and secure. Cookies are small text files that are stored on your computer by your browser. They do not allow us to spy on you.

Most of the cookies we use are session cookies. They are automatically deleted after you close our website. Other cookies remain on your computer or device until you delete them. These cookies allow us to identify your web browser when you next visit our website.

You can change the settings in your browser so that you are informed about cookies, only permit cookies to be saved in individual cases, block cookies in specific cases or altogether or automatically delete cookies when you close your browser. If you deactivate cookies, the functionality of this website may be restricted.

Google Maps

Our website uses the Google Maps API to display geographic information in visual form. When Google Maps is used, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA) collects, processes and uses data about the use of the Google Maps function by visitors to the website. You can find more detailed information about Google's data processing activities in the Google privacy policy at

SSL encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the enquiries that you send us as the website operator. You can identify an encrypted connection by the fact that the "http://" in the address bar of your browser changes to "https://" and a padlock symbol is also displayed in the bar. When SSL encryption is activated, the data that you send to us cannot be accessed by third parties.

Right to information, deletion and blocking

You have the right to obtain information about your personal data free of charge at any time. You can find out about its origin and recipients and the purpose of processing it. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time at the address given below or by e-mail at about these issues and if you have other questions about personal data.

Objecting to advertising mails

We object to the use of the contact details published as part of the requirement to provide a legal notice to send advertising and information material that we have not specifically requested. The operator of the website reserves the right to take legal action if advertising information, such as spam e-mails, is sent without this being requested.


  • Under the provisions of Article 4(11) of the GDPR, consent is "any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her". In simple terms, this means that:
    • You must freely give us your consent without us exerting any kind of pressure on you.
    • You must be aware of what you are giving your consent to. Therefore, we will ensure that we have given you the information you need.
    • You must give us your consent in the form of a positive, affirmative action.

Data protection officer

b-pi sec GmbH

Frankfurter Str. 2

65549 Limburg an der Lahn


You can also contact our data protection officer by e-mail at